Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Paloma platform and services ("Service") operated by Paloma Tech Inc., a Delaware corporation ("Paloma," "we," "us," or "our"), at palomatax.com. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

The Service is designed for licensed tax accounting firms ("Firms") and their clients ("Clients"). You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization.

Firms are responsible for ensuring their use of the Service, and the use by their Clients, complies with these Terms and all applicable laws and professional standards.

• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You must promptly notify us of any unauthorized use of your account at stevie@palomatax.com.
• You must provide accurate and complete information when creating or maintaining your account.
• You may not share your account credentials with others or allow multiple individuals to use a single account seat unless permitted by your subscription plan.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Upload or transmit malware, viruses, or any code intended to interfere with the Service.
• Attempt to gain unauthorized access to any part of the Service, its servers, or any connected systems.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Use the Service to process data for any party other than your own firm and its clients without our written permission.
• Circumvent, disable, or interfere with security features of the Service.

We reserve the right to suspend or terminate accounts that violate this section, with or without notice.

Access to certain features of the Service requires a paid subscription. By subscribing, you authorize us to charge the applicable fees to your payment method on a recurring basis according to the plan you select.

• All fees are stated in US dollars and are non-refundable except as required by law or as expressly stated in your subscription agreement.
• We may change pricing with at least 30 days' advance notice. Your continued use of the Service after a price change constitutes acceptance of the new pricing.
• Failure to pay may result in suspension or termination of your account.

Our platform: We own all rights, title, and interest in the Service, including its software, design, and content. These Terms do not transfer any ownership to you; you receive only a limited, non-exclusive, non-transferable license to use the Service as permitted by these Terms.

Your data: You retain full ownership of all data, documents, and content you upload to the Service ("Customer Data"). You grant us a limited license to process, store, and display Customer Data solely to provide the Service to you. We do not claim any ownership over Customer Data.

We will treat all Customer Data as confidential and will not disclose it to third parties except as described in our Privacy Policy or as required by law. You agree to treat any non-public information about our platform, pricing, or business operations as confidential.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

AI-generated outputs (document parsing, workpaper suggestions) are provided for informational purposes only and do not constitute tax, legal, or financial advice. You are solely responsible for reviewing and verifying any AI-generated content before relying on it.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PALOMA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

You may terminate your account at any time by contacting us or through your account settings. We may suspend or terminate your access to the Service at any time, with or without cause. For termination without cause, we will provide at least 30 days' advance written notice. For termination due to a violation of these Terms, we may terminate immediately with or without notice.

Upon termination, your right to access the Service ceases. We will make Customer Data available for export for 30 days following termination, after which we may delete it in accordance with our data retention practices.

You agree to indemnify, defend, and hold harmless Paloma Tech Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of a third party; or (d) any data or content you submit to the Service.

Paloma Tech Inc. is incorporated in the State of Delaware. These Terms are governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Service will be resolved exclusively in the state or federal courts located in Utah County, Utah, and you consent to personal jurisdiction in those courts.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Paloma Tech Inc. with respect to the Service and supersede all prior and contemporaneous agreements, representations, and understandings, whether written or oral.

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a new effective date and, where appropriate, by email. Continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

For questions about these Terms, contact us at: